VisiWinNET data is no longer available after switching the mains for the controller (corrected with V3.15.2)

Corrected from:
3231 C controller V3.15.2
 
Response of the new version:
VisiWinNET data is no longer deleted. 
 
What happens?
After switching the mains for the Lenze controller, the following data from VisiWinNET is no longer available:
  • Historical Alarms
  • Recipes
  • Trends
  • New user created at runtime
  • Changed passwords at runtime 
When does this behaviour occur?
The above-described behaviour occurs if individual data directories (e.g. trends) of the VisiWinNET project are empty.  
 
Which products are affected?
VisiWinNET (all versions)
3231 C controller from V3.12, V3.13, V3.14, V3.15, V3.15.1
 
Short-term measures:
Use controllers with firmware version V3.13.1 or lower than V3.12. 
 
Evaluation/recommendations:
After switching the mains for the controller, data of the VisiWinNET visualisation may no longer be available. If the function restrictions occurs, please contact Lenze.

URL for linking this AKB article: /en-de/go/akb/201600439/1/
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