What happens?
An i550 is used on a controller (3200C, p500, c300) via EtherCAT.
The EtherCAT does not go into the Operational state. The logbook of the controller contains the following error message:
- Firmware-DL to L_i550.etcSlave: No config information for device
When does the behaviour occur?
A device replacement of the i550 is carried out. An i550 FW 4.x is exchanged for an i550 with a higher major version (>= FW 5.x).
Which products are affected?
PLC Designer from V3.0
Short-term measures:
In this case, the firmware of the controller must be updated to the
current version.
In addition, parameter C640 (Enable field device firmware update) must be set to 0 (Disabled).
Evaluation / recommendations:
This behaviour does not occur when using the current versions.
No change is planned for this behaviour.
Automatic Translation